Shipping Policy

Thank you for choosing our collection of women’s clothing. We are committed to providing you with a reliable, transparent, and efficient shipping experience, ensuring that your carefully selected pieces arrive at your doorstep in a timely and pristine condition. This Shipping Policy outlines all details related to our shipping processes, timelines, costs, and related considerations to help you make informed decisions about your purchases.
Order processing is a crucial step in ensuring the quality of your items. All orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation. During peak seasons, such as holidays, sales events, or promotional periods, processing times may be extended by an additional 1-2 business days due to increased order volume. We take great care in inspecting each garment for quality, folding and packaging them securely to prevent damage during transit. You will receive an automated email notification once your order has been processed and shipped, which includes a tracking number to monitor the progress of your delivery.
We offer a range of shipping options to accommodate your needs, with delivery times varying based on your location and the selected service: Standard Shipping typically takes 5-10 business days for domestic destinations and 10-20 business days for international destinations. Express Shipping is available for those requiring faster delivery, with domestic transit times of 2-4 business days and international transit times of 5-8 business days. Please note that these delivery times are estimates provided by our shipping carriers and may be affected by factors beyond our control, such as customs delays, weather conditions, or carrier-related disruptions.
Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping destination and selected shipping method. A detailed breakdown of shipping costs will be displayed at checkout before you complete your payment, allowing you to review and confirm the charges. We occasionally offer free standard shipping promotions for domestic orders that meet a minimum purchase threshold; eligible orders will automatically qualify for free shipping at checkout, with no additional codes required. International orders may be subject to additional fees, such as customs duties, taxes, or import charges, which are the sole responsibility of the recipient. These fees are not included in our shipping costs and are determined by the customs regulations of your country.
For orders that require a return or exchange (in accordance with our Return Policy), we ask that you ship the items back to our fulfillment center within 30 days of receiving your order. Return shipping costs are the responsibility of the customer, unless the return is due to a defect in the product or an error on our part (e.g., wrong item shipped, incorrect size). In such cases, we will provide a prepaid shipping label for the return. All returned items must be in their original, unused condition, with tags attached and in the original packaging to be eligible for a refund or exchange. We recommend using a trackable shipping service for returns, as we are not responsible for items lost or damaged during the return transit.
We currently ship to most countries and regions worldwide. If your location is not available during checkout, please note that we do not currently offer shipping to that area. For international orders, customers are responsible for providing accurate and complete shipping information, including the correct postal code and contact details. Incorrect or incomplete information may result in shipping delays, returned packages, or additional fees, which will be the responsibility of the customer.
If you have any questions or concerns about your order’s shipping status, please refer to the tracking information provided in your shipping confirmation email. For further assistance, you may refer to our FAQ section or relevant support channels. We reserve the right to update or modify this Shipping Policy at any time, and any changes will be posted on this page. Your continued use of our services following the posting of changes constitutes your acceptance of the updated policy.